What if I want to keep the demo?
We're stoked you liked your demo! Drop us a line at the end of your 4-day demo period to let us know that you'd like to keep the board. We'll do some behind-the-scenes magic to apply your security deposit toward the purchase of a board.
What if I don't want to keep the board?
No sweat. After the end of your 4-day demo, pack up the board (see the FAQ about shipping a demo back). Once we've received your board, we'll return your security deposit, minus $100 for the demo fee.
If you'd like to try another model or size, please feel free to reserve another demo!
How do I ship a demo back to you?
Please ensure you keep all the packaging that your board arrived with. When you're ready to ship the board back, please follow these steps:
1. Dry your board completely.
2. Add padding to the contact points of the board (the widest points at the nose and tail of the board) AND the tip and tail of the board, then place it back in the box it was shipped in.
3. Tape the box up.
4. Affix the shipping label provided to the outside of the box and drop it off or schedule a pickup with the respective shipping carrier. If you weren't provided with a shipping label, scan the QR code in your demo confirmation email and follow the instructions from the shipping carrier.